8yyy believes that gaming should always be a source of entertainment, never a source of stress or financial hardship. Our responsible gaming programme gives every Pakistani player on the 8yyy platform the tools, information, and support needed to stay in control — whether you are placing PSL match bets, spinning a slot, or trying your luck at the live dealer tables.
Responsible gaming is not a checkbox for 8yyy — it is a core operational principle. These six pillars guide every decision we make about how players interact with our platform.
Every 8yyy player must pass a full KYC age verification check before accessing real-money games. We verify CNIC data and match it against your date of birth. No exceptions. Players under 21 are permanently barred from the 8yyy platform regardless of the device or payment method used.
8yyy gives you full control over your spending. Set daily, weekly, or monthly deposit limits directly from your Account Settings at any time. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to protect you from impulsive decisions.
If you feel you need a break, 8yyy's self-exclusion tool lets you temporarily suspend or permanently close your account within minutes. Exclusion periods range from 24 hours to a full year, or permanently. During exclusion, 8yyy stops all marketing communications to your registered contact details.
8yyy's platform automatically monitors gaming behaviour for patterns associated with problem gambling — such as chasing losses, unusually long sessions, or rapid increases in bet sizes. When these patterns are detected, our responsible gaming team reaches out proactively to offer support.
Our responsible gaming support team is available 24/7 via live chat and email. All conversations are handled with complete confidentiality. We never share your concern about problem gambling with anyone outside the 8yyy responsible gaming team without your explicit consent.
8yyy provides clear, honest information about how casino games and sports betting work — including house edge, RTP percentages, and the mathematical reality that the house always has a long-term advantage. Making informed decisions starts with understanding the games you are playing.
Every one of these tools is available directly within your 8yyy account dashboard. No waiting, no lengthy approval process — most take effect instantly.
Set a maximum PKR amount you can deposit per day, week, or month. Once your limit is reached, further deposits are blocked for that period. Reductions apply instantly; increases require a 24-hour waiting period.
Instant EffectCap the maximum amount you are willing to lose within a set time period. When your loss limit is hit, 8yyy automatically stops you from placing further bets until the period resets, regardless of your remaining account balance.
Instant EffectSet a maximum daily session duration. When your time is up, 8yyy will display a reminder and, if you have opted for hard limits, automatically log you out. Healthy gaming starts with keeping track of how long you play.
Always Active8yyy can send you periodic in-session notifications showing how long you have been playing and how much you have wagered. These pop-up alerts prompt you to take a moment, reflect, and decide consciously whether to continue.
ConfigurableTake a short break — 24 hours, 72 hours, or 7 days — without permanently closing your account. During a cooling-off period, you cannot log in, deposit, or place bets. All marketing communications are paused automatically.
Instant EffectRequest a formal self-exclusion for 30 days, 90 days, 6 months, 1 year, or permanently. 8yyy processes all self-exclusion requests within 24 hours. Permanent self-exclusion cannot be reversed. Your wellbeing comes before any revenue consideration.
Within 24 HoursTo access any of the above tools, log in to your 8yyy account and navigate to Account Settings > Responsible Gaming. For self-exclusion or urgent support, contact 8yyy Support via live chat or at [email protected] — your request will be handled with priority.
Requesting self-exclusion is simple and takes less than five minutes. You do not need to give a reason. 8yyy Support handles all requests with complete discretion and zero judgement.
Open 8yyy.bet and sign in to your account. If you cannot log in or need to request exclusion without access to your account, contact 8yyy Support directly via live chat or email.
From the main dashboard, click on your profile icon in the top right, then select Account Settings. Navigate to the Responsible Gaming tab to see all available tools.
Click "Request Self-Exclusion" and choose from: 30 days, 90 days, 6 months, 1 year, or Permanent. Read the confirmation details carefully — permanent exclusion cannot be reversed.
You will receive a confirmation email to your registered address within one (1) hour. Your account will be suspended within 24 hours. All marketing communications will stop immediately upon submission of your request.
If you have a balance in your 8yyy account at the time of self-exclusion, contact [email protected] to arrange a withdrawal. 8yyy will process the return of your funds within the standard processing timeframe.
Problem gambling can affect anyone, regardless of income, profession, or background. Below are common warning signs that suggest gaming may have moved beyond healthy entertainment. If you recognise any of these in yourself or someone you know, please reach out for support.
Do you find yourself betting more money than you originally planned in a single session?
Do you chase losses — continuing to play in an attempt to win back money you have already lost?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you lied to family members about how much time or money you spend on gambling?
Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?
Do you think about gambling frequently during your daily routine — at work, during meals, or while trying to sleep?
Have you tried to stop or reduce your gambling and found that you could not follow through?
You may be experiencing symptoms of problem gambling. This is not a personal failing — it is a recognised condition that responds well to support. Please contact 8yyy's responsible gaming team immediately via live chat or email [email protected]. We will help you activate the right tools and, if needed, connect you with professional support resources.
8yyy is committed to connecting players with the right support when they need it. Whether it is a quick question or a serious concern, our team is here around the clock.
Available 24/7 directly from your 8yyy dashboard. Our responsible gaming team is trained to assist with limit-setting, self-exclusion, and emotional support without judgement. Average response: under 5 minutes.
Send your concerns to [email protected] with the subject line "Responsible Gaming Support". Our dedicated team handles these messages with priority status and full confidentiality. Response within 2–4 hours.
8yyy operates under international gaming standards that mandate responsible gaming protections for all players. Our responsible gaming programme is designed to meet the requirements set by leading international gaming regulatory frameworks.
Gambling should never be used as a way to earn money, pay debts, or solve financial problems. Every bet carries risk. The 8yyy platform is designed for entertainment — always play within your means, and never with money you cannot afford to lose.
The 8yyy platform is intended exclusively for adults aged 21 and over. We take the protection of minors extremely seriously. If you share a device with younger family members in your household — whether in Karachi, Lahore, Islamabad, or anywhere across Pakistan — please take the following precautions to prevent underage access.
These are the principles that the 8yyy platform asks every adult player to keep in mind before and during every session.
Set a Time Limit
Decide how long you will play before you start. Stick to it no matter what.
Set a Budget
Only gamble with money you can afford to lose. Never dip into savings or essentials.
Play for Fun
Gambling is entertainment. If it stops being fun, it is time to stop playing.
Never Chase Losses
Accept losses as part of the game. Chasing them leads to bigger losses, not recoveries.
Set your limits, use your tools, and play PSL cricket betting or slots the smart way. 8yyy is here to make your experience enjoyable and sustainable — for players aged 21 and above across Pakistan.